Telecommunications

Manual Monitoring Is Holding Telecoms Back

AI-powered monitoring cuts downtime, reduces MTTR, and boosts network resilience.

Author

Joshua Ranford

Date published

May 4, 2025

May 21, 2025

Telecom infrastructure is evolving rapidly, but many providers still rely on manual monitoring systems. This approach is becoming increasingly inefficient, causing delays in fault detection, rising operational costs, and extended downtimes. With telecom networks growing more complex, manual monitoring can’t keep up with the volume and speed of data generated.

The Financial and Operational Impact

Manual systems lead to slow response times and increased operational expenses, as they require more manpower to manage. Delays in detecting issues result in service outages, which directly affect customer satisfaction and revenue. In fact, industry studies show that inefficient monitoring can increase Mean Time to Repair (MTTR) by over 40%, driving up costs even further.

How AI Transforms Telecom Monitoring

AI is revolutionising telecom monitoring by enabling real-time data analysis, anomaly detection, and automated fault resolution. With AI-powered systems, telecoms can detect potential issues before they escalate, reduce manual labour, and improve service reliability. AI offers faster issue resolution, lowers operational costs, and boosts network performance.

The Role of Predictive Maintenance

AI's predictive maintenance capabilities help telecom providers avoid unplanned downtime by predicting failures before they occur. This proactive approach can cut downtime by up to 50%, reducing the need for emergency repairs and improving overall network resilience.

AI in the Middle East Telecom Industry

For the Middle East, where telecom infrastructure is central to smart cities and national digital transformation, AI is essential. At Byanat, our AI platform empowers telecom providers to optimise network performance, reduce costs, and scale efficiently, preparing them for the future.

AI-driven monitoring is no longer a luxury but a necessity. To stay competitive, telecoms must move from manual processes to intelligent, AI-powered.

Sources:

  • Akira.ai. (2024). How AI Agents Accelerate Network Issue Resolution

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